Job Summary
We are seeking a skilled Video Engineer to join our team. The ideal candidate will have experience in technical assistance, issue spotting, root cause analysis, and service ticket resolution.
About the Role
The Video Engineer will be responsible for providing technical assistance and troubleshooting issues related to video delivery on various platform apps. This includes analyzing root causes and fixing service tickets according to standard operating procedures.
Key Responsibilities
* Analyze complex issues across multiple applications responsible for video delivery
* Build custom Python scripts to simulate app launch, login, and playback behavior
* Triage complex issues and collaborate with stakeholders to resolve them
* Setup dashboards and configure alerts to monitor the health of the ecosystem
Requirements
To be successful in this role, you will need:
* Experience in video delivery and technical assistance
* Strong analytical and problem-solving skills
* Ability to work in a fast-paced environment
* Proficiency in Python scripting
Benefits
We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.
Additional Information
If you are a motivated and detail-oriented individual with a passion for video delivery, we encourage you to apply for this exciting opportunity.