Training Coordinator
We are seeking a skilled Training Coordinator to join our operations team in Frankfurt. As a key member of the team, you will support customers by delivering outstanding service.
You will work closely with our Indian colleagues and the customer's learning delivery team to ensure seamless training session delivery. Your responsibilities will include analyzing training needs, initiating requests for session creation and modification, and coordinating changes and updates.
Key qualifications for this role include:
* 2-4 years of experience in learning delivery management and operations
* International work environment experience
* A high-level understanding of the training landscape
* Customer service-oriented approach
* Team player with excellent communication skills
* Attention to detail and organizational abilities
We are an equal opportunities employer, evaluating qualified applicants without regard to protected characteristics.
Responsibilities
1. Analyze training needs and determine the number of sessions required
2. Initiate and manage requests for session creation, modification, and cancellation
3. Organize and coordinate training sessions according to trainee expectations and availability
4. Calibrate and coordinate with the Indian team for changes and updates
5. Support completion of training activities and follow up for attendance and invoice
6. Ensure adherence to workflow and processes using a CRM tool