Role:
* Provide day to day local/remote desktop support
* Handle inbound calls and answer questions
* Troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system
* Printer support (Installation)
* Conference Room support (Equipment setup and troubleshooting)
* Network support (standard patching and cabling)
Requirements:
* 18 months of IT experience (or equivalent)
* Ability to build relationships
* Excellent time management skill
* Experience in OS, Apps and H/W installation and troubleshooting depending on project products
* English B2 and above is a MUST
* This role is a Salary Non-exempt position with a targeted salary range of $5,000.00 BRL to $5,333.00 BRL monthly.
Benefits:
* Buddy program
* Internal career development program
* Onboarding program
Be part of Us:
Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.