Job Title: IT Infrastructure Professional
As a key member of our team, you will be responsible for designing, implementing, and supporting complex IT systems for enterprise clients.
* You will design, install, configure, and support various system technologies, including servers, storage, and directory services.
* Consult with clients to integrate new technologies into their existing infrastructures.
* Collaborate with engineering teams to deliver tailored business solutions for critical environments.
* Manage client support tickets, ensuring clear communication and documentation throughout the process.
* Track time against project agreements to optimize service efficiency and profitability.
* Report on project progress and participate in ongoing technical training and development to stay up-to-date with industry advancements.
This is a fully remote position offering competitive hourly compensation.