Professional with more than 3 years of experience;Focus on ITOM module solutions, implementing tool functionalities to support customer processes;Define and implement external system integrations with the ServiceNow platform;Experience in developing pattern extensions for Discovery and Service Mapping for infrastructure and network elements;Experience in error analysis and reviewing Discovery and Service Mapping logs;Experience in setting CMDB and Data Manager health indicators;Experience in implementing network device discovery;Knowledge of solution and middleware architecture, such as WebLogic, Tomcat, Apache, Websphere, JBoss, and other technologies;Experience in setting up MID Servers for Discovery and Service Mapping.Desirable: knowledge in configuring connectors and rules for Event Management;Experience in error analysis within event management;Desirable: knowledge of asset lifecycle solutions and management;Ability to interact with platform experts and process managers to define best practices for using ServiceNow platform functionalities;Desirable: ServiceNow CIS Certification - Discovery, Service Mapping, and/or Event Management;Our #wiproites have :Life Insurance (100%)Annual bonus (PLR)Two training platforms: WiLearn with 10,000+ training modulesDiscounts for purchases and courses through partner networksIPreferToRefer (Wiplinks) - every contributor earns a bonus for referring a person who also becomes a #WiproiteRecognition program for tenure in the company: certificate + points in the “Winner Circle” programYoga, Pilates, and Meditation classesOnline Nutritionist Program: encouraging healthy eating habits and nutritional planningLectures and workshops focused on health, well-being, career development, and leadership skills
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