DescriptionThe Inbound Area Manager is responsible for leading and managing all inbound operations within an Amazon Fulfillment Center, ensuring inventory flows efficiently from arrival through to storage. This role oversees the critical processes that bring units to prime bins in the FC, managing teams across Inbound Dock, Receive, Stow, Inbound Transshipment, and Replenishment operations.Key job responsibilitiesOversee all processes that bring units to prime bins in the FC, ensuring items are accounted for both physically and virtually in the systemManage the main inbound processes: Inbound Dock, Receive, Stow, Inbound Transshipment, and ReplenishmentTrack IPT (Inbound Planning Tool) daily to ensure metrics like New Vendor Freight Assignments, New Transfer-In, Beginning Backlog, and Forecasted Days of End Freight Backlog are in complianceFollow FIFO (First In First Out) principles to ensure compliance with operational metricsCoordinate dock operations including appointment check-ins, temperature checks for chilled/frozen inventory, and adherence to Receive Service Level Agreements (SLA)A day in the lifePrepare and complete AM Checklist with necessary informationConduct morning walks of the receive dock to identify area readiness issuesCoordinate with Receive Process Assistants to plan for the day during pre-shift meetingsCoordinate labor moves and labor sharing with other departmentsMonitor plan continuously and develop alternative solutions based on available freightEngage associates whose performance is not meeting expectationsCoordinate with Operations Manager on initial planning for the next dayMonitor performance hourly and make adjustments to the daily planAbout The TeamLead and supervise teams of hourly associates across inbound operationsConduct shift planning and forecasting, assign and direct workManage quality metrics and performance for the shift in partnership with Process AssistantsDrive process improvements and develop team members' ability to keep pace with rapid growthConduct performance 1:1s, behavioral coaching, and individual development plansRepresent the Voice of the Customer during Gemba walks and participate in Kaizen eventsBasic QualificationsBachelor's degree or equivalentWork a flexible schedule/shift/work area, including weekends, nights, and/or holidaysEmployee and performance management experiencePreferred QualificationsExperience with performance metrics and process improvement and Lean techniquesOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.Company- Amazon Servicos de Varejo do Brasil Ltda.Job ID: A3151331