Anunciada dia 13 dezembro
Descrição
Job Title: Senior Technical Customer Success Professional
Role Overview:
Deliver exceptional customer experiences by resolving complex technical issues, managing global support queues, and fostering strong partnerships with clients.
* Provide customized technical solutions to high-priority support cases.
* Offer proactive, personalized service to meet client needs.
* Enhance collaboration between the Support Team and Graphic Communications clients through technical expertise and accountability.
* Utilize Chrome Developer Tools for web application analysis and front-end issue resolution.
* Perform API testing using Postman or cURL.
* Conduct IIS and SSL diagnostics to resolve Windows Application Server issues.
By joining our organization, you will have the opportunity to develop your skills in a dynamic environment, collaborate with experienced professionals, and contribute to delivering top-notch customer experiences. Our team is dedicated to excellence, and we are committed to supporting your growth and success.
