Title: ServiceNow Developer with Strategic Portfolio Management(SPM) & ITSM
Location: 100% Remote
Job Type: Contract
Job Specific Responsibilities:
? Have the ability to assist requesters in refining business requirement details to ensure the customers will be receiving functionality requested.
? Gain knowledge of our overall ServiceNow implementation to understand and identify cross platform impacts of changes or enhancements being requested.
? Design, develop, and implement SPM solutions including workflows, catalog items, workspaces, and integrations to meet complex business requirements
? Configure and customize the ServiceNow platform using javascript and ServiceNow APIs to extend capabilities and enhance user experience
? Design and implement workflows to support business needs and increase automation
? Develop and configure integrations between ServiceNow and other enterprise systems using integration spokes or custom APIs
? Work within the Agile methodology to develop, build and test alongside other developers to ensure the best product is delivered to requestors in a timely manner
? Work with implementation partners, or internal project teams to Implement new modules as business needs evolve
? Assist with regular ServiceNow version upgrades to ensure we remain compliant and supported by the vendor
Key Skills, Requirements and Competencies:
? Bachelor's degree in Information Technology or a relevant technical field
? At least 3+ years experience working with the ServiceNow platform, specifically in the SPM module, and with good familiarity with ITSM, and the general ServiceNow platform
? Strong understanding of ITIL principles and practices
? Proficiency in JavaScript and ServiceNow API web services
? Proven experience with integrating ServiceNow with other applications
? Excellent analytical and problem solving skills
? Effective communication and interpersonal skills
Thanks
Aatmesh
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