Technical Service Expert
The Technical Service Expert plays a pivotal role in building and evolving the organization's IT systems.
Key Responsibilities:
* Make architectural decisions for configuration and development.
* Guide external partners responsible for development and application management.
* Perform configuration, development, and administration tasks.
Expectations:
* Prioritize out-of-the-box functionality and avoid custom development unless justified by business requirements.
* Follow best practices to ensure scalability, maintainability, and minimal technical debt.
Qualifications:
* ServiceNow Administrator certification or equivalent experience.
* Proven experience in scripting and integration.
* Strong stakeholder management and interpersonal skills.
This position offers opportunities for growth and professional development. Successful candidates will be proactive, results-driven, and able to work collaboratively as part of a team.
We are committed to providing a supportive and inclusive work environment that fosters creativity, innovation, and productivity.
Flexibility and adaptability are key to success in this role, as is a willingness to learn and take on new challenges.