Job Overview
The ideal candidate for this role will possess strong technical skills and a passion for delivering exceptional video content. This position is responsible for providing technical assistance, analyzing issues related to video delivery on various platforms, and building custom Python scripts to simulate app launch, login, and playback behavior.
Key Responsibilities
- Provide technical assistance and resolve service tickets as per standard operating procedures
- Analyze root cause and fix complex issues across various applications responsible for video delivery
- Build custom Python scripts to simulate app launch, login, and playback behavior
- Triage complex issues and setup dashboards to monitor the health of the ecosystem
Required Skills and Qualifications
- Strong technical skills with experience in video delivery and platform operations
- Proficiency in Python scripting and ability to build custom scripts
- Excellent analytical and problem-solving skills
- Ability to work independently and collaboratively as part of a team
Benefits
This role offers a competitive compensation package, including salary, benefits, and opportunities for professional growth and development.