Job Opportunity: On-Site IT System Specialist
We are seeking a skilled and proactive on-site IT support engineer to provide hands-on support for our local infrastructure, users, and critical systems.
* Provide on-site support for resolving technical incidents related to infrastructure, systems, and end-user devices.
* Perform monitoring of IT equipment and infrastructure maintenance ensuring uptime and reliability.
* Offer desktop/user support for local staff including troubleshooting hardware software connectivity issues.
* Conduct preventive maintenance activities such as security checks system health checks patch updates.
Operational Continuity Maintenance Ensure that business processes remain unaffected during the designated time period. Quality of Service Deliver efficient timely professional IT support with effective problem-solving skills. Reliable Technical Support Minimize downtime interruptions across systems infrastructures. Documentation Reporting Prepare submit clear incident resolution details preventive maintenance reports.
Skill Requirements:
pWe're looking for candidates who have:: Proven experience in IT helpdesk or desktop engineering roles Strong knowledge of Windows Mac operating systems networking basics hardware peripherals Familiarity with ticketing systems incident management processes Ability to conduct security checks detail-oriented strong documentation reporting skills Professional certifications A+ Network+ or Microsoft/CCNA a plus