Business Technical Services Analyst
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We are seeking a skilled Business Technical Service Analyst with expertise in PL/SQL development and client-facing experience to join our team.
This role requires strong analytical skills, the ability to communicate effectively, and a passion for delivering high-quality solutions that meet business needs.
The ideal candidate will have relevant technical knowledge, excellent problem-solving skills, and a collaborative approach to working with clients and internal stakeholders.
Key Responsibilities:
* Evaluate client business requirements and provide recommendations for standard solutions while maximizing revenue.
* Assist in converting client business requirements into detailed technical specifications and present them internally and externally.
* Maintain knowledge of critical business impact issues from Service Desk and assist with documents and maintenance to clients' system environments.
Minimum Qualifications:
* Relevant experience or degree in Information Technology or related field.
* Solid experience in Oracle Database and PL/SQL development.
* Previous experience consulting with clients to meet business needs.
* Experience in requirements gathering, technical design, and technical presentation.
* Advanced English level for speaking, listening, and writing.
Benefits:
* Flexibility to work from home.
* People-centered environment.
* Contact with teams from different countries.
* Attractive policy of salary and benefits.
Others:
* Award-winning Fortune 500 company.
* Inclusive and safe work environment.
* Equal opportunity employer.
Working at TSYS means you'll be part of a dynamic team dedicated to innovation and growth. Join us and contribute to shaping the future of payments.