About Us
XILO is a fast-growing Vertical AI company that is revolutionizing the insurance industry by solving its biggest challenges.
As a highly inquisitive and driven Product Manager, you will be at the center of driving product improvements that directly impact our customers' experience and business outcomes.
This role is perfect for a tech-savvy individual who thrives in a fast-paced environment and is passionate about delivering intuitive, self-service solutions that drive adoption and growth.
Key Responsibilities:
* Schedule and conduct customer interviews to gather actionable feedback.
* Plan and document development sprints using standard prioritization processes.
* Create product requirement documents for all assigned new features.
* Work with design to design out each planned release phase.
* Build data pipelines to measure customer adoption across multiple products accurately.
* Enhance current products to make them more intuitive and self-serving.
* Drive increased customer adoption across all products.
* Improve sales pilot success rates by delivering exceptional product experiences.
What We're Looking For:
* A highly curious and inquisitive individual with a passion for uncovering insights through customer feedback.
* Tech-savvy and comfortable learning complex systems quickly.
* Process-driven thinker who sees everything as an opportunity to streamline and improve.
* Proven ability to conduct multiple customer interviews and synthesize findings.
* Quick learner who can master the industry and product at a fast pace.
* Basic understanding of Engineering concepts to collaborate effectively with technical teams.
* A relentless work ethic and a mindset of continuous learning and improvement.
* No ego and a positive, motivating presence within the team.
* Accountable for successes and failures, fostering a culture of ownership.
* Possess experience with robust B2B SaaS products.
* Familiar with Agile/Scrum practices, PRD writing, and working with design and analytics tools.
Benefits:
* A collaborative and innovative work environment.
* Flex PTO for any reason.
* A personal laptop.
* A health and wellness package.
* A budget for English lessons.
Why This Role?
This is a unique opportunity to directly shape the evolution of our platform, improve customer experiences, and make a lasting impact on a rapidly growing company.