About Our Team
We are a digital marketing agency with a comprehensive range of month-to-month services for brands looking to expand their presence across various digital platforms. Our business is expanding globally, and we need skilled professionals to join our team so that we can continue to offer excellent service to our clients.
We consistently deliver real results, which keeps our clients coming back. We are a collective of creatives working together every day towards the same goal: brand growth.
Our ideal candidate will have a working level of spoken and written English and experience in IT support, systems administration, or a similar role, preferably in a fast-paced environment. They should also be familiar with computer systems, networks, operating systems (Windows, macOS, Linux), and cloud platforms (Google Workspace, Microsoft 365). Additionally, they should have strong troubleshooting and diagnostic skills, ability to solve problems independently and communicate solutions clearly.
Key responsibilities include:
* Install, configure, and maintain computer hardware, software, systems, and networks for all employees, both onsite and remote.
* Act as the primary point of contact for internal IT support requests, providing timely troubleshooting and resolution for Windows, macOS, and mobile devices.
* Manage user accounts, permissions, and access controls across Google Workspace, Microsoft 365, and other SaaS platforms.
Requirements
To succeed in this role, you should have:
* Experience in IT support, systems administration, or a similar field.
* Familiarity with computer systems, networks, operating systems (Windows, macOS, Linux), and cloud platforms (Google Workspace, Microsoft 365).
* Strong troubleshooting and diagnostic skills.
* Ability to solve problems independently and communicate solutions clearly.
What We Offer
We provide a dynamic and supportive work environment, opportunities for professional growth, and a competitive compensation package.