Job Title: IT Specialist
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Job Description:
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We are seeking a highly skilled IT Specialist to join our team. The ideal candidate will have a strong background in computer systems, networks, and cloud platforms.
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Required Skills and Qualifications:
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* Proficiency in English
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* Proven experience in IT support, systems administration, or similar role
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* Deep knowledge of computer systems, networks, operating systems (Windows, macOS, Linux), and cloud platforms (Google Workspace, Microsoft 365)
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* Strong troubleshooting and diagnostic skills; ability to solve problems independently and communicate solutions clearly
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* Experience with endpoint management, SaaS administration, automation tools
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* Familiarity with cybersecurity best practices, including MFA, VPNs, patch management, incident response
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* Excellent interpersonal and communication skills; ability to train and support non-technical users
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* Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience/certifications)
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Key Responsibilities:
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* Install, configure, and maintain computer hardware, software, systems, and networks for employees
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* Serve as the first point of contact for internal IT support requests
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* Manage user accounts, permissions, and access controls across Google Workspace, Microsoft 365, and other SaaS platforms
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* Support deployment and integration of new productivity and collaboration tools
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* Monitor and maintain endpoint security, including antivirus, firewalls, VPNs, and multi-factor authentication
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* Assist with cloud infrastructure management, data backup, and disaster recovery planning
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* Conduct regular software updates, security patching, and vulnerability assessments
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* Support cybersecurity initiatives, including employee security awareness training and incident response
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* Document processes, create user guides, and train staff on new technologies and best practices
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* Collaborate with leadership to evaluate and implement new tools that enhance productivity and security
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Why Join Us?
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We believe in flexibility, delivering real results, and building long-term relationships with our clients.
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What We Offer:
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A dynamic work environment, opportunities for growth and development, and a competitive compensation package.
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About Us:
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We are a collective of creatives working towards the same goal: brand growth.