The Position: Webmaster You will be joining our GovSites team, reporting directly to the Webmaster Team Lead.
As Webmaster at SDL, you will be responsible for: Onboarding new municipal website clients under the direction of your team lead Strategically migrating and laying out a large volume of content and documents Completing website content updates for managed sites Proactively reviewing websites for discrepancies or better methods to display information Resizing images, converting PDF documents, and following best practices for site content updates Installing and testing Joomla updates Assisting with the training of clients Providing ongoing support and maintenance for your accounts What You Bring: 5+ years of experience in support, client relations, account management, or roles directly working with customers.
Strong written and verbal communication skills Attention to detail Ability to take direction Ability to multitask Accountability A willingness to learn new skills and processes What Makes You Stand Out: Experience in the SaaS industry, particularly in providing solutions to local governments.
Prior startup experience.
Municipal webmaster experience An understanding of local government Experience with Joomla!
CMS Experience with cPanel, WHM, Freshdesk, Google Workspace, Clickup, and Adobe Creative Suite Familiarity with PHP, HTML, and CSS Understanding of Linux server configuration