Cloud Solutions Analyst
We are seeking a talented professional to join our team as a Cloud Solutions Analyst.
Job Summary
The Cloud Solutions Analyst will be responsible for gathering and documenting business requirements, analyzing business processes, and designing and configuring cloud solutions to meet organizational goals.
Main Responsibilities:
* Gather and document business requirements through engagement with stakeholders to elicit, clarify, and translate business needs into functional specifications for cloud implementations.
* Analyze and optimize business processes by mapping and identifying gaps and opportunities for improvement using cloud functionalities.
* Design and configure cloud solutions in collaboration with IT and stakeholders to align with organizational objectives.
* Prepare technical reports, dashboards, and visualizations by collecting and analyzing business data and cloud trends.
* Conduct user acceptance testing (UAT), prepare training materials, and facilitate learning sessions for end-users to ensure successful adoption of new solutions.
* Collaborate with business leaders, project managers, developers, and end-users to ensure requirements are fully understood and solutions deliver maximum value.
Required Skills and Qualifications:
* In-depth knowledge of Salesforce Sales Cloud, Quote, Order, and Contract Management.
* Business case writing, wireframing, and flow diagrams.
* Cloud configuration and administration.
* Basic programming/scripting (Apex, SOQL) is advantageous.
Benefits:
* Analytical thinking and problem-solving skills.
* Effective oral and written communication.
* Requirement gathering and documentation.
* Process mapping and diagramming.
* Stakeholder management and facilitation.
Other Key Features:
* Candidates should have the ability to work in a collaborative environment.
* A strong understanding of cloud technologies and their applications.
* Ability to analyze complex business problems and develop effective solutions.