Igualdade & Oportunidade para TodosRepresentando 165 nacionalidades em todo o mundo, nos orgulhamos de ser um empregador que oferece igualdade de oportunidades, comprometido em fornecer oportunidades iguais de emprego a todos os candidatos e funcionários, independentemente de raça, religião, sexo, cor, idade, nacionalidade, gravidez, orientação sexual, deficiência física ou informações genéticas, ou qualquer outra classificação protegida, de acordo com as leis federais, estaduais e/ou locais.RESPONSIBILITIES:Specific responsibilities include:- Advanced English- Design and architect the CRM solution to leverage the full capabilities of the Salesforce platform.- Stay current with Salesforce seasonal releases;
evaluate, recommend, and implement relevant new capabilities or optimizations.- Manage sandbox environments including refresh planning, data seeding, pre/post refresh steps and reconfigurations- Manage release and deployment activities following Salesforce DevOps best practices using Salesforce DX, and Git-based workflows- Manage operational aspects of Saleforce.Com with a focus on system configuration and deployments, standardization, data integration, data quality, and technical issue resolution- Participate in formal governance and change/release management processes- Proficient on building and maintaining standard and ad hoc reports and dashboards- Ensure proper security models are in place and maintained for data accessPERSON:- Bachelor's degree from a four-year college or university in Computer Science, Software Engineering, or a related field- 5-7+ years of Salesforce.Com Administration experience implementing/supporting Sales Cloud on Lightning for a base of at least 300 users- Salesforce Certified Administrator, Salesforce Certified Advanced Administrator and Salesforce Certified Platform App Builder- Certified Salesforce Data Cloud Consultant & Salesforce Agentforce Specialist highly preferred- Experience leveraging and configuring AppExchange products to develop CRM solutions- Experience with general salesforce setup and configuration such as flows, validation rules, triggers, field updates, page layouts, record types, formula fields, report types etc.- Experience in environment maintenance tasks such as managing admin access, managing sandboxes, handling confidential data, integration configurations- Knowledge of Data Cloud (Data 360) for unified customer data strategy. Hands-on with Einstein Analytics/CRM Analytics- Understanding of Agentforce 360 concepts and readiness for AI-enabled service and automation- Operational experience in non-Salesforce environments- Experience in JIRA and GitHub- Experience with Salesforce Backup & Restore, DocuSign CLM- Experience in DevOps & Data Tools: Salesforce DevOps, Salesforce Inspector, Data Loader, Dataloader io, Change Sets