An IT Support Analyst is responsible for helping individuals and organizations resolve technical issues related to computer systems, software, hardware, and networks. They act as the first point of contact when users experience IT problems and ensure technology runs smoothly across the business. Key Responsibilities - Technical Support: - Help Desk & Ticketing: - System Maintenance: Install, configure, and update operating systems, software, and hardware. - User Account Management: Create and manage user accounts, permissions, and passwords (often in systems like Active Directory). - Network Troubleshooting: Assist with connectivity issues involving LAN/WAN, VPN, and Wi-Fi. - Documentation: Record problems, solutions, and IT procedures for future reference. - Security Support: Tipo de vaga: Tempo integral, Meio período Pagamento: R$90.000,00 - R$130.000,00 por ano Carga horária prevista: 40 horas por semana Benefícios: - Assistência médica - Assistência odontológica - Previdência privada - Seguro de vida Local do trabalho: Presencial