Service Delivery Coordinator - Oilfield & Industrial Chemicals
Join us as a Service Delivery Coordinator, responsible for selling and servicing chemical delivery systems and supporting customers in the oilfield & industrial chemicals sector.
Responsibilities:
Managing and overseeing all aspects of production chemistry supply and service contracts to ensure successful delivery to our customers
Providing on-site technical guidance and support for production operations, process engineering, commercial and operational queries
Monitoring, troubleshooting, and optimizing chemical treatment programs to support the production operations group
Preparing technical reviews and proposals of new chemical solutions to share with our customers
Prospecting for new accounts to build the customer base in the area of responsibility
Organizing routine production chemical reviews and selection activities to verify changing customer needs
Protecting the health and safety of our personnel and the environment
Coordinating and monitoring all job activities as outlined in MTJC across organizational boundaries
Serving as the primary contact for the client for job preparation, execution and close‑out, ensuring business success for Baker Hughes
Being familiar with the assigned client’s MOC/escalation process to ensure proper procedures are followed when risks arise
Promptly escalating issues that can impact service delivery
Ensuring invoices align with contract/quote, preventing revenue leakage and ensuring timely cash collection
Qualifications:
Bachelor of Chemical Engineering, Chemistry, or related field
More than 5 years of experience in Oilfield Chemicals Upstream & Downstream
Knowledge of process optimization and production chemistry
Self‑starter who proactively solves problems and provides effective resolutions
Strong computer skills and familiarity with MS Office
Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
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