About this Role
Our team is seeking a dedicated and organized individual to fill the Case Manager position. In this role, you will be responsible for evaluating and resolving complex cases in a timely manner.
Key Responsibilities
* Evaluate and resolve complex cases to minimize operational disruptions.
* Develop and implement process improvements to streamline case intake, tagging, and triage.
* Collaborate with cross-functional teams to align platform inputs and enhance fraud prevention capabilities.
Requirements
* Pursuing a degree in Business, Analytics, Finance, Information Systems, Criminal Justice, or a related field.
* Strong academic performance and attention to detail.
* Passionate about structured processes and operational efficiency.
* Comfortable working across tools like Jira, Confluence, and Excel.
About Us
* We are a leading provider of innovative solutions.