Remote Digital Account Manager
We're seeking a seasoned Digital Account Manager to join our team. As a key member, you'll act as the strategic liaison between clients and internal teams.
About the Role:
This is not just an account management role – it's a value creation position. You'll be responsible for ensuring seamless execution of digital campaigns, aligning with client objectives and delivering effective results.
* Main Responsibilities:
* Create and maintain strong relationships with clients, ensuring long-term satisfaction and growth
* Coordinate with internal teams to execute digital campaigns: media, creative, performance, branding, etc.
* Provide strategic recommendations based on client goals and market context
* Monitor campaign performance, prepare reports, and proactively optimize as needed
* IDentify upsell/cross-sell opportunities to maximize client value
* Manage contracts, budgets, timelines, and deliverables with transparency and accountability
Requirements:
* Minimum 3 years of experience as an Account Manager in an agency or digital/SaaS environment
* Excellent communication skills in both English and Vietnamese
* Strong understanding of the digital ecosystem: paid media, CRM, automation, SEO, analytics, etc.
* Data-driven mindset with the ability to extract insights and translate them into strategic actions
* Strong time management and multitasking capabilities
* Proactive attitude, solution-oriented mindset, and a genuine passion for digital marketing
Benefits:
* Flexible remote working model – ideal for experienced freelancers looking for long-term partnerships
* Opportunities to work with ambitious brands across multiple industries
* Collaborative, high-performance team culture with space for growth and creativity
* Clear growth path – if you're good, we'll make sure you grow even further