**Job Title:** Client Success Manager
We are seeking a highly skilled Client Success Manager to join our team. In this role, you will be responsible for owning relationships with agency clients, primarily chiropractic, dental, and medspa clinics.
The ideal candidate will have previous experience in sales or lead generation and possess strong communication and organizational skills. They will also have the ability to interpret data and turn insights into clear actions.
A proactive, solution-oriented mindset is essential for success in this position. You will work closely with internal teams to ensure campaigns drive real results and clients stay informed, confident, and happy.
Main Responsibilities:
* Be the main point of contact for each clinic client.
* Communicate daily via calls, emails, and texts, keeping clients informed before they have to ask.
* Provide clear updates on campaign performance, next steps, and upcoming improvements.
* Build trust through responsiveness, proactivity, and transparency.
Required Skills and Qualifications:
* Previous experience in sales or lead generation.
* Strong communication and organizational skills.
* Ability to interpret data and turn insights into clear actions.
* Proactive, solution-oriented mindset.
Benefits:
* Daily client communication.
* Campaign optimization.
* Client satisfaction, retention, and renewal rates.
Others:
* Working with multiple clients and priorities in a fast-paced environment.
* Collaborating well across departments.
This is an excellent opportunity for someone who enjoys building strong relationships with clients and driving business growth.