We are seeking a skilled professional to fill the role of Platform Video Delivery Specialist. As a key member of our team, you will be responsible for providing technical assistance and identifying issues related to video delivery on various platform apps.
In this role, you will analyze root cause and resolve service tickets in accordance with standard operating procedures. You will also develop custom Python scripts to simulate app launch, login, and playback behavior.
You will work closely with our team to triage complex issues across various applications responsible for video delivery. Additionally, you will set up dashboards and configure alerts to monitor the health of our ecosystem.
Key responsibilities include:
* Providing technical assistance and troubleshooting video delivery issues
* Analyzing root cause and resolving service tickets
* Developing custom Python scripts for simulation and testing
* Triage complex issues across multiple applications
* Setting up dashboards and configuring alerts for ecosystem monitoring
This is an exciting opportunity to join our team and contribute your skills and expertise to deliver high-quality video experiences to our users.