We are seeking an experienced ITOM Developer to join our team. The ideal candidate will have in-depth technical expertise across infrastructure domains, including servers, networks, and applications.
* Design and implement ITOM solutions using ServiceNow, aligned with enterprise architecture and operational strategies.
* Configure and maintain core ServiceNow ITOM modules, including Discovery, CMDB, and Event Management.
* Collaborate with stakeholders to align IT operations capabilities with organizational objectives.
The successful candidate will possess a strong understanding of ServiceNow CMDB structure and Event Correlation Rules.
* Experience with implementing and supporting ServiceNow ITOM modules is essential.
* A solid grasp of server, network, and application architecture, with troubleshooting abilities across infrastructure layers, is required.
* Proficient in Performance Analytics, email notification design, and managing complex data workflows.
* Expertise in using transform maps, data sources, and scripts for effective data import and integration.
Key responsibilities include:
* Designing and implementing ITOM solutions
* Configuring and maintaining ServiceNow ITOM modules
* Collaborating with stakeholders
Required skills and qualifications include:
* 6+ years of experience implementing ServiceNow ITOM modules
* Strong understanding of ServiceNow CMDB structure and Event Correlation Rules
* Solid grasp of server, network, and application architecture
* Proficient in Performance Analytics and data workflows