ITOM Senior Developer
Senior ServiceNow ITOM Developer is not the only role in demand. We are looking for a skilled ServiceNow ITOM Architect to design, develop, and optimize ITOM capabilities within the ServiceNow platform.
We need someone with an in-depth technical expertise across infrastructure domains including servers, networks, and applications as well as strong ability to troubleshoot and deliver scalable IT operations solutions aligned with enterprise needs.
The ideal candidate will have experience implementing and supporting ServiceNow ITOM modules especially Discovery, CMDB, and Event Management. Strong understanding of ServiceNow CMDB structure and Event Correlation Rules is also required.
A solid grasp of server, network, and application architecture with troubleshooting abilities across infrastructure layers is essential. Experience with the ServiceNow database schema, tables, and data modeling is also necessary.
In addition, we are looking for someone proficient in Performance Analytics, email notification design, and managing complex data workflows. Expertise in using transform maps, data sources, and scripts for effective data import and integration is also required.
Skills such as developing and managing scheduled jobs, events, and automated triggers within ServiceNow as well as experience with REST/SOAP API integrations, import sets, and custom integrations using scripted approaches are a must.
The selected candidate will be responsible for designing and implementing ITOM solutions using ServiceNow in line with enterprise architecture and operational strategies. This includes configuring and maintaining core ServiceNow ITOM modules, collaborating with business and technical stakeholders, and continuously enhancing the ServiceNow platform to ensure performance, scalability, and reliability.
Key Responsibilities include:
* Designing and implementing ITOM solutions using ServiceNow
* Configuring and maintaining core ServiceNow ITOM modules
* Collaborating with business and technical stakeholders
* Continuously enhancing the ServiceNow platform
Required Skills & Experience include:
* Minimum 6 years of hands-on experience implementing and supporting ServiceNow ITOM modules
* Strong understanding of ServiceNow CMDB structure and Event Correlation Rules
* Solid grasp of server, network, and application architecture
* Experience with the ServiceNow database schema, tables, and data modeling
* Proficient in Performance Analytics, email notification design, and managing complex data workflows
* Expertise in using transform maps, data sources, and scripts for effective data import and integration
* Skills in developing and managing scheduled jobs, events, and automated triggers within ServiceNow
* Experience with REST/SOAP API integrations, import sets, and custom integrations using scripted approaches