Oracle Cloud Support Specialist
We are looking for a talented Oracle Cloud Support Specialist to join our team. As a key member of our cloud support team, you will be responsible for providing top-notch support to our clients.
* Proven experience in Oracle cloud support with a strong focus on troubleshooting and issue resolution.
* Ability to work collaboratively with cross-functional teams to resolve complex issues.
* Strong communication and interpersonal skills with the ability to effectively communicate technical information to both technical and non-technical stakeholders.
Responsibilities:
* Provide level 1 and level 2 support for Oracle cloud-related issues.
* Collaborate with internal stakeholders to identify and resolve root cause issues.
* Develop and maintain knowledge of Oracle cloud products and services.
Requirements:
* Bachelor's degree in Computer Science or related field.
* Minimum 3 years of experience in Oracle cloud support.
* Strong understanding of Oracle cloud infrastructure and architecture.
Benefits:
* Competitive salary and benefits package.
* Opportunities for professional growth and development.
* Collaborative and dynamic work environment.
About Us:
We are a leading provider of IT services and solutions. Our team is passionate about delivering exceptional results and making a positive impact on our clients' businesses.