Job Overview
The Operations Specialist role at Metrobi involves monitoring delivery routes, communicating with drivers, and providing customer support through phone and live chat.
Key Responsibilities
1. Manage delivery routes to ensure efficient logistics.
2. Communicate effectively with drivers regarding route updates, issues, and feedback.
3. Provide timely and professional support to customers via phone and live chat.
Requirements
* Bachelor's degree in Business Administration or related field.
* Minimum 1 year of experience in operations management or a related field.
* Strong communication and problem-solving skills.
Benefits
We offer a competitive salary and benefits package, including health insurance, retirement plan, and paid time off.
About Metrobi
Metrobi is a technology-driven startup that provides courier services across major US cities.