System Support Specialist
The ideal candidate will have:
Key Responsibilities
* Providing level 1 and 2 support for production systems on Murex 3.1.
* Coordinating with business and IT stakeholders to gather, document, and verify requirements.
* Analyzing and making recommendations based on related Murex implementation experience.
* Following the client's software development lifecycle (SDLC) process and documentation requirements.
* Supporting audits and technology risk assessments.
* Developing and testing database and infrastructure changes.
* Performing technical reviews of production changes.
* Writing clear and concise documentation of issues and resolution within a collaboration tool.
* Maintaining and enhancing scheduling tools for intraday and end-of-day batches.
* Collaborating with business users across the bank to analyze and diagnose business-critical issues.
* Resolving issues related to risk, pricing, profit/loss, market data, market operations, end-of-day processing, interfaces, and reporting.
* Providing detailed information about issues to vendors and coordinating testing fixes/solutions.
* Acting as an intermediary between business and vendor teams.
* Debugging and enhancing bespoke Java processes supporting the Murex implementation.
Requirements
* Strong technical capability and a solid understanding of datamart concepts.
* Minimum 2 years experience with Murex in a support capacity, preferably with knowledge of configuration and development in various aspects including data mart, MXML pre-trade and post-trade workflows, RTBS, and MDCS.
Benefits
* Opportunity to work with a leading financial institution.
* Collaborative and dynamic work environment.
* Ongoing training and development opportunities.