Summary: LI-Hybrid Location: São Paulo, Brasil Provide analytics support to Novartis internal customers (CPOs & Regional marketing and sales teams) on various low-medium complexity analytical reports. Support and facilitate data enabled decision making for Novartis internal customers by providing and communicating qualitative and quantitative analytics. Support GBS -GCO business in building practice by involving in various initiatives like knowledge sharing, on-boarding and training support, support team lead in all business related tasks / activities, building process documentation and knowledge repositories. To be an integral part of a comprehensive design team responsible for designing promotional marketing materials. About the Role: Major accountabilities: - Create and deliver customer requirements as per agreed SLAs - Deliver services through structured project management approach with appropriate documentation and communication throughout the delivery of services. - Quality Assurance ; Ensure deliverables for quality and accuracy are of the highest order. - On-time project delivery within stipulated deadlines -Support in creation and maintenance of standard operating procedures (SOPs) -Support in developing and maintaining knowledge repositories that captures qualitative and quantitative reports. Key performance indicators: - Good customer satisfaction scores - Ability to manage multiple stakeholders / projects - Delivery on time Minimum Requirements: Work Experience: - Operations Management and Execution. - Project Management. - Working experience within the pharmaceutical industry (Immunology/Oncology is preferable) Skills: - Alteryx. - Analytical Thinking. - Brand Awareness. - Business Networking. - Curiosity. - Digital Marketing. - Marketing Communications. - Marketing Plans. - Marketing Strategy. - Process Documentation. - Strategic Marketing. Languages: - English. Division International Business Unit Innovative Medicines Location Brazil Site Santo Amaro Company / Legal Entity BR03 (FCRS = BR003) NOVARTIS BIOCIENCIAS S.A Functional Area Marketing Job Type Full time Employment Type Regular Shift Work No