Seeking an Account Manager with strong client relationships and marketing campaign execution skills. Key responsibilities include effective communication, leading client meetings, and ensuring client satisfaction.
* Liaise with teams and clients to maintain clear and consistent communication.
* Lead discussions on results, strategies, and tasks, conducting meetings in English to align with client expectations and campaign goals.
* Take charge of client satisfaction, working proactively to ensure their campaigns succeed beyond expectations.
* Provide essential support to media buyers, ensuring they have all necessary tools and resources for our clients' triumphs.
* Work on creating a good relationship with the clients in order to grow their portfolio with us via upsells
* Ensure client's satisfaction so he keeps working with us.
The ideal candidate should have a Bachelor's degree in Marketing, Business Administration, or a related field, along with 1+ years of experience as an Account Manager in agencies demonstrating a track record of customer satisfaction and having experience working with at least 10 accounts.
* A deep understanding of digital marketing services, including SEO, PPC, social media, and content marketing.
* Exceptional interpersonal and relationship-building prowess, capable of fostering strong connections with clients and team members.
* Proficiency in multitasking and prioritizing in a fast-paced environment, ensuring all client needs are met timely.
* Problem-solving and negotiation skills
* Fluency in English, capable of leading client meetings and discussions with ease.
What We Offer:
* 100% Remote Work;
* Monthly Performance-Based Bonus;
* Remunerated Rest (2 weeks of paid holidays per year + public holidays);
* Maternity Leave (4 months) and Paternity Leave (3 weeks);
* Presents;
* Free English classes;
* Personal Development Program;
* Collaborative and Innovative Work Environment.