We are seeking an IT Professional to install, configure, and maintain computer hardware, software, systems, and networks for all employees. Key responsibilities include:
* Providing timely troubleshooting and resolution for Windows, macOS, and mobile devices.
* Managing user accounts, permissions, and access controls across various platforms.
* Supporting the deployment and integration of new productivity tools.
The ideal candidate will possess strong problem-solving skills, excellent interpersonal abilities, and a deep understanding of computer systems, networks, operating systems, and cloud platforms.
Key Responsibilities
As the first point of contact for internal IT support requests, the successful candidate will:
* Install, configure, and maintain computer hardware, software, systems, and networks for all employees.
* Serve as the primary source of information for technical issues, providing timely troubleshooting and resolution.
* Manage user accounts, permissions, and access controls across Google Workspace, Microsoft 365, and other SaaS platforms.
Requirements
* A working level of spoken and written English.
* Proven experience in IT support, systems administration, or a similar role.
* Deep knowledge of computer systems, networks, operating systems (Windows, macOS, Linux), and cloud platforms (Google Workspace, Microsoft 365).
About This Role
This is an exciting opportunity to work with a talented team of creatives who share a passion for brand growth. If you're a motivated, forward-thinking individual with a strong foundation in IT, we encourage you to apply today.