As a Quality Assurance Engineer, you will play a crucial role in ensuring the quality of our products by investigating in-process and customer claims, supporting process requirements and customer requirements.
Job Description
* Investigate and prepare customer claim, field claim and in-process problem report
* Issue Abnormality Treatment Report on customer claim and route it to the related section for information
* Record the customer claim on the Customer Claim Database and monitor the claim board daily, reporting to Management
* Coordinate meetings with the in-charge section for claim investigation
* Prepare Parts Investigation Report and support request
* Verify claims and process situations on the customer side
What We Offer
* Competitive salary and benefits package
* Ongoing training and development opportunities
* A supportive and collaborative work environment