As a Senior Integration Specialist, you will play a key role in the development and deployment of a certified integration application between ServiceNow and a healthcare-focused CMMS platform.
The successful candidate will be responsible for leading the architecture, design, and implementation of secure, scalable, and maintainable integrations supporting attachments and templated requests. This includes ensuring robust bidirectional data flow between ServiceNow and the CMMS using REST APIs and IntegrationHub.
You will also be responsible for defining and enforcing best practices and coding standards across the development team, collaborating with engineering, product, and certification teams to finalize scope, timelines, and delivery strategy.
A critical aspect of this role is guiding and mentoring junior developers, overseeing code reviews and QA processes, and owning the documentation and requirements-gathering process by working directly with stakeholders.
The ideal candidate will have extensive experience in ServiceNow development, particularly in JavaScript, Flow Designer, IntegrationHub, and complex ServiceNow workflows. A proven track record of delivering certified ServiceNow Store apps and expertise in ITSM, CMDB, and platform security best practices are essential.
This is a highly autonomous and impactful role that requires deep technical expertise and leadership skills. If you have a strong background in software development and integration, a passion for innovation, and excellent communication skills, we encourage you to apply.
Key Responsibilities:
* Lead the design, development, and deployment of a certified ServiceNow app integrated with the CMMS platform
* Architect and implement secure, scalable, and maintainable integrations supporting attachments and templated requests
* Ensure robust bidirectional data flow between ServiceNow and the CMMS using REST APIs and IntegrationHub
* Define and enforce best practices and coding standards across the development team
* Collaborate with engineering, product, and certification teams to finalize scope, timelines, and delivery strategy
* Guide and mentor junior developers, oversee code reviews and QA processes
* Own the documentation and requirements-gathering process by working directly with stakeholders
Must-Have Skills:
* ServiceNow Certified Application Developer
* 7+ years of ServiceNow development experience
* 7+ years of JavaScript experience
* At least 2 years in a technical leadership or architecture role
* Proven experience delivering certified ServiceNow Store apps
* Expertise in JavaScript, Flow Designer, IntegrationHub, REST API development, and complex ServiceNow workflows
* Deep knowledge of ITSM, CMDB, and platform security best practices
* Experience with attachments, custom forms, and templated request workflows
* Strong leadership, stakeholder communication, and technical documentation skills
Nice-to-Have Skills:
* Experience with facilities management or utility platforms such as WorxHub or similar
* Prior integration of ServiceNow with third-party SaaS systems
* Familiarity with asset management or maintenance request workflows in healthcare or enterprise environments
Conditions:
* 100% Remote role; primary time zone is US Eastern Time
* Contractor role: 6–8 months total
* Full-time dedication (40 hours/week)
* BYOD (Bring Your Own Device) not specified