IT Support Specialist Opportunity
We are seeking a highly motivated IT Support Specialist to deliver exceptional technical assistance to clients. Primary responsibilities include providing first- and second-line support via email and remote tools, resolving issues involving Office 365, Salesforce, and other business applications, adhering to best practices for incident management.
Key Requirements
* Proficiency in English and Spanish (written and verbal)
* Minimum of 2 years of experience in a similar MSP environment
* Hands-on experience with Salesforce or similar ticketing platforms
The ideal candidate will possess strong analytical and problem-solving skills, excellent communication abilities, and the capacity to collaborate effectively with internal teams and external partners.