Job Description The Director of Salesforce Implementation leads a team of up to 15 professionals across the US and LATAM, including consultants, developers, administrators, solution architects and marketing automation specialists. This role is responsible for project delivery excellence, ensuring projects are scoped accurately, executed effectively delivered on time and aligned with client expectations and quality standards. Key Responsibilities: * Lead and mentor a cross-functional implementation team across US and LATAM. * Provide coaching one-on-ones growth planning performance management promote accountability continuous improvement high-quality delivery manage staffing capacity planning resource allocation active projects. ----------------------------------- Project Delivery Oversight: