Responsible for ensuring the hotel's cleaning quality standards are met in accordance with company guidelines. Ensures strict compliance with safety procedures and follows all operational policies with a focus on continuous improvement of satisfaction metrics. Guarantees excellence in all services provided by the department, delivering an exceptional experience to our guests.Responsibility Breakdown:30% – Quality and Safety: Ensures hotel cleanliness and safety standards are upheld, promoting operational excellence and guest satisfaction.25% – Team Management: Communicates clearly and effectively, both verbally and in writing. Responsible for hiring, training, supporting, and guiding team members. Analyzes departmental results and oversees internal development activities.25% – Operational Planning: Plans, organizes, and monitors all departmental activities, conducting inspections in public areas, outlets, event spaces, and guest rooms according to hotel quality standards.10% – Financial Management: Manages departmental budget and periodic inventories. Analyzes data and compiles information to support the achievement of hotel goals.5% – Maintenance and Appearance: Evaluates the condition of the building, furniture, and décor. Recommends corrective actions based on quality reports and works closely with the General Manager and Engineering Manager to schedule repairs in guest rooms and public areas.5% – Strategic Participation: Attends executive and operational meetings and serves as Manager on Duty (M.O.D.).Qualifications – InternalWhat We're Looking For:An Executive Housekeeper who embodies Hilton values, delivering excellence on behalf of our guests and in collaboration with the team. To succeed in this role, candidates must demonstrate:Experience in housekeeping/laundry within hospitality, leisure, or retail sectors in a managerial roleProven track record of leading large teamsBachelor's degree or equivalentHigh level of commercial awareness and cost controlPrevious experience managing departments and profit & loss accountsExcellent leadership, communication, and interpersonal skillsCommitment to high standards of customer serviceAbility to work under pressureProficiency in Microsoft Office (Word, Excel, PowerPoint)Professional grooming and presentationFlexibility to handle various work situationsPassion for delivering exceptional guest servicePreferred Qualifications:Familiarity with Property Management Systems (PMS)Specific Knowledge And SkillsTeam members must possess and demonstrate the following knowledge and skills to perform essential job functions, with or without reasonable accommodation:Basic knowledge of sanitary hygiene and chemical product usageBasic math skills for financial calculationsAbility to work with team members and vendorsAbility to coordinate and collaborate with other departmentsIntermediate proficiency in computer systems and programs (Word, Excel, PowerPoint)Qualification StandardsEducation: Bachelor's degreeLanguage: Fluent in EnglishExperience: Minimum of 2 years in a departmental leadership roleWhat It's Like To Work At HiltonHilton is the global leader in hospitality, with brands ranging from luxury full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has provided business and leisure travelers with the finest in accommodations, service, amenities, and value.Our mission —"to fill the earth with the light and warmth of hospitality"— unites us as a team to create remarkable experiences every day. And our amazing Team Members are at the heart of it allWork LocationsTapestry Collection By Hilton - AlmenatScheduleFull-timeBrandTapestry Collection by HiltonJobHousekeeping and Laundry