Quality Assurance Lead Position
The ideal candidate will be responsible for overseeing the quality control process, ensuring that all job applications meet the required standards. This includes managing a team of remote assistants, implementing quality control measures, and collaborating with the engineering team to automate checks.
* Manage a team of 30+ remote assistants and oversee the quality control process.
* Develop and implement quality control measures to ensure consistency in job applications.
* Collaborate with the engineering team to automate checks and improve efficiency.
Key Responsibilities:
* Build a Quality Assurance system from scratch.
* Audit current assistants and evaluate work quality.
* Implement regular quality audits and spot-checks.
* Establish KPIs (quality, speed, customer satisfaction).
Requirements:
* 2+ years managing operational teams.
* Strong systems thinking and discipline.
* Technical competency.
* Analytical approach.
* Experience in hiring & onboarding.