Job Title: Service Delivery Manager
About the Company
* We are a team of experts in enterprise support and consulting for open-source analytics and data infrastructure platforms.
Our customers run mission-critical, high-volume systems and rely on us to keep them fast, stable, and available. We work across multiple time zones (US, Brazil, Europe, India, Philippines), supporting 100+ customer environments with SLAs ranging from advisory support to 24/7 incident coverage.
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