About Community Management
We are seeking a skilled Community Manager to lead our online communities and help users protect their personal data. Our goal is to create engaging, supportive environments where users feel empowered to take control of their digital lives.
Your Role
* Lead daily interactions on Reddit, X, and Discord, fostering a welcoming atmosphere and encouraging user participation.
* Organize recurring events such as AMAs, Q&As, user spotlights, and community challenges to boost engagement and community spirit.
* IDentify user sentiment trends, gather feedback, and share actionable insights with Product, Support, and Marketing teams.
* Uphold community standards by moderating conversations, removing spam, managing conflict, and resolving situations with empathy.
* Track community health metrics (active users, retention, engagement) and suggest strategic improvements.
Requirements
* A minimum of 1-2 years of experience managing or moderating active communities (Reddit, Discord, X, or forums).
* Strong writing and communication skills to engage and nurture active, text-based communities.
* In-depth knowledge of Reddit and Discord moderation tools, bots, and features.
* Empathy, diplomacy, and the ability to foster trust in a community environment.
* Organized, proactive, and comfortable working remotely with a startup mindset.
* Fluent in English (written & spoken).
Benefits
* $1,000 USD/month (paid in USD)
* Healthcare stipend: support to cover your medical or insurance needs.
* Unlimited PTO: flexible vacation policy as long as responsibilities and goals are consistently met.
* Stock options: opportunity to share directly in our growth.
* 100% Remote: work from anywhere comfortably.
* Professional development: mentorship, autonomy, and direct impact in a high-growth startup.