Job Overview
The ideal candidate will have hands-on experience managing Windows environments, troubleshooting system and network issues, and administering core Microsoft infrastructure services.
* Manage and maintain Active Directory, including user and group administration, OU structure, and permissions.
* Configure, manage, and troubleshoot Windows-based services such as DNS, DHCP, DFS, and Group Policy Objects (GPOs).
* Perform root-cause analysis and resolve issues related to authentication and system performance.
* Diagnose and resolve connectivity issues within a Windows environment.
* Collaborate with other IT teams to escalate and resolve complex technical problems as needed.
* Maintain accurate documentation of system configurations and operational procedures.
Key Responsibilities:
Schedule and Availability
The overnight shift is from 11:00 PM to 8:00 AM EST. The ability to work independently during this time with minimal supervision is essential.
Required Skills and Qualifications
* Proven experience in Windows system administration.
* Strong knowledge of Active Directory and related services.
* Proficiency in managing DNS, DHCP, DFS, and GPOs.
* Solid troubleshooting skills for authentication and performance issues in Windows environments.
* Basic understanding of TCP/IP networking, VLANs, and IP subnetting.
* Good communication skills and a proactive attitude.
Preferred Qualifications (not required but a plus)
* Microsoft certifications (e.g., MCSA, MSCE).
* Experience with remote desktop support tools.
* Familiarity with scripting and automation (PowerShell is a plus).