Overview
Position Summary :
Our partner, an international digital solutions provider focused on custom software development and digital transformation, is growing fast. With that growth comes more opportunities than the current sales team can handle on their own. They are looking for a Client Solutions Engagement Analyst to lead the first phase of the client journey. You’ll step into early conversations once a lead is qualified, sit shoulder-to-shoulder with clients, and help them make sense of what they really need. You’ll ask sharp questions, challenge assumptions, map out business problems, and shape solutions in partnership with a Tech Lead, a UX designer, and QA. Then you’ll package it all into a project proposal that makes sense to everyone, especially the client. You’ll bring structure to ambiguity, empathy to conversations, and clarity to the teams around you.
Experience and Education
Experience in consulting or custom software delivery environments.
Proven background supporting pre-sales, scoping, or discovery phases.
Strong history of working with cross-functional teams (Tech Lead, UX, QA).
Familiarity with SDLC, Agile / Scrum practices, and common delivery risks.
Experience in mid-sized or growth-stage tech firms.
Background collaborating with stakeholders across business and tech.
Skills and Strengths
Requirements Elicitation
Executive Presence
Stakeholder Interviewing
Business Process Mapping
Agile Methodology
Solution Framing
Project Scoping
Client Relationship Management
Emotional Intelligence
Proposal Writing
Technical Fluency (non-coding)
Storytelling with Data
Visual Communication
Scope Definition
Risk and Assumption Analysis
Workshop Facilitation
CRM / Sales Collaboration
Estimation Coordination
Cross-Functional Teaming
Consulting Mindset
Primary Job Responsibilities
Lead client discovery and whiteboard sessions alongside a Tech Lead.
Translate ambiguous client needs into clear, actionable requirements.
Build a strong rapport with business and technical stakeholders.
Own the creation of proposals, timelines, and solution outlines.
Collaborate with Sales, UX, QA, and Engineering on scoping.
Identify constraints, risks, and edge cases early in the conversation.
Break down solutions into project phases and feature groupings.
Document deliverables : process flows, vision docs, feature sets.
Validate requirements with internal teams before client delivery.
Present project proposals with clarity, confidence, and empathy.
Facilitate handoffs to delivery teams after proposal acceptance.
Adapt quickly to changes in client needs or scope expectations.
Influence pre-sales process improvements with insight and initiative.
Maintain high EQ in stakeholder conversations, especially with executives.
Contribute to shaping how we scope and sell projects at the company.
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