Salary: Competitive compensation package
About the Role
We are seeking a highly skilled IT Specialist to install, configure, and maintain computer hardware, software, systems, and networks for all employees.
Key Responsibilities:
* Provide timely troubleshooting and resolution for Windows, macOS, and mobile devices.
* Manage user accounts, permissions, and access controls across various SaaS platforms.
* Support the deployment and integration of new productivity and collaboration tools.
* Monitor and maintain endpoint security, including antivirus, firewalls, VPNs, and multi-factor authentication.
Required Skills and Qualifications
* A working level of spoken and written English.
* Proven experience in IT support, systems administration, or a similar role.
* Deep knowledge of computer systems, networks, operating systems (Windows, macOS, Linux), and cloud platforms.
* Strong troubleshooting and diagnostic skills; ability to solve problems independently and communicate solutions clearly.
Benefits
* Excellent interpersonal and communication skills.
* Ability to train and support non-technical users.
* Bachelor's degree in Information Technology, Computer Science, or related field.
Others
Our operating hours are from 9 am to 5 pm MST. We value productivity and security in our work environment.