• Install, configure, and maintain internal computer hardware and software.• Troubleshoot and resolve technical issues including network connectivity problems, equipment malfunctions, and system crashes.• Monitor and manage network security to ensure the safety of company data.• Provide technical support and training to help employees with everyday technical challenges.• Assist in formulating and implementing IT-related policies and procedures to ensure efficient system operations.
• At least 1-2 years of relevant work experience with a basic understanding of network and computer maintenance.• Familiarity with common operating systems (Windows, Linux, Mac OS, etc.) and office software.• Ability to troubleshoot network issues and offer technical support.• Strong communication skills and a team-oriented attitude.• IT certifications (e.g., CCNA, CompTIA A+) are preferred.