About InComm
InComm is a global leader in the payments industry with over 30 years of experience and a presence in 30+ countries.
The company holds two-thirds of the global market share in gift cards and aims to revolutionize global commerce through innovative payment technologies for retailers, brands, and consumers.
Job Summary
The IT Release Manager II will plan, coordinate, ensure notifications are sent in a timely manner, and schedule software releases in alignment with organizational strategy and goals.
This role works closely with cross-functional teams throughout the software development lifecycle to ensure the quality and timeliness of releases, monitor and report progress during the release windows, and identify areas for improvement through testing feedback.
The position also develops reports and metrics to communicate release performance to leadership.
* Plan, coordinate, communicate, schedule, and facilitate software releases to meet business objectives.
* Collaborate with development, QA, operations, and change management teams to ensure readiness and quality.
* Monitor and communicate release progress, identify risks, and escalate issues as needed.
* Facilitate release meetings and maintain release calendars.
* Review testing outcomes and work with QA to address defects and improvement opportunities.
* Develop and maintain release documentation, including release notes and rollback plans.
* Produce reports and metrics on release performance and communicate findings to leadership.
* Ensure compliance with InComm's release management policies and best practices.
* Support continuous improvement initiatives for release processes.