Job Summary
We are seeking a skilled and certified IT professional to join our team as a Technical Support Specialist. In this role, you will be responsible for delivering innovative solutions and maintaining robust infrastructures.
Key Responsibilities:
* Providing technical support and troubleshooting platform issues.
* Maintaining SLA compliance and monitoring infrastructure performance.
Technical Skills:
* Proficient in Microsoft products, cloud technologies, and advanced server administration.
* Skilled in SQL database analysis and querying using Microsoft SQL Server and Databricks.
* Experience with agile methodologies, infrastructure monitoring, and cloud infrastructure management on Azure and AWS.
Certifications and Qualifications:
* LPI Essentials (Linux Professional Institute)
* Azure Fundamentals (AZ-900)
About You:
You will be an experienced IT professional with a strong background in delivering innovative solutions and maintaining robust infrastructures. You are proficient in various technologies, including Microsoft products, cloud technologies, and advanced server administration. Additionally, you have experience working with agile methodologies and infrastructure monitoring.
What We Offer:
* Opportunities for continuous learning and improvement.
* Experience working with a variety of technologies and tools.
* A dynamic and supportive work environment.