Business Technical Services Analyst
We are looking for a Business Technical Service Analyst with relevant experience in client facing roles and PL/SQL to be part of our team.
The ideal candidate will establish a positive rapport with clients, understand their business needs, and develop long-term relationships.
Responsibilities:
* To evaluate the client's business requirements and assist in guiding them to utilize standard solutions while maximizing revenue.
* To convert the client's business requirements into detailed technical specifications and present them internally and externally.
* To identify critical business impact issues from Service Desk and participate in release management between Service Desk, Compliance, and Project.
* To take part in execution of simple project/development work plans and revise them as appropriate to meet changing needs and requirements.
Requirements:
* Bachelor's degree in Information Technology or related field.
* Solid experience in Oracle Database and PL/SQL development.
* Previous experience consulting with clients to meet business needs.
* Experience in requirements gathering, technical design, and technical presentation.
* Advanced English level for speaking, listening, and writing.
What We Offer:
* Flexibility to work from home.
* A people-centered environment.
* Contact with teams from different countries.
* An attractive policy of salary and benefits.
About Us:
We recognize that innovation and transformation only happen in inclusive and safe working environments. As an equal opportunity employer, we strongly encourage people with disabilities to apply for any of our job positions.