Cloud Support Specialist
We are seeking a highly skilled Cloud Support Specialist to join our team. The ideal candidate will have extensive experience in Oracle ERP Cloud, with expertise in Receivables, Customers, Collections, and Billing.
Key Responsibilities:
* Support and operate the accounts receivable and billing modules of Oracle ERP Cloud
* Act in Accounts Receivable, Customers, Invoicing and Payments, Collections
* Resolve tickets within SLA, partnering suppliers and internal teams
* Support monthly accounting close in LATAM, USA, APAC regions
* Conduct regression testing on quarterly updates to Oracle SaaS environment
* Ensure SOX compliance, maintain ITIL-aligned documentation
Required Skills and Qualifications:
* Functional experience in Oracle ERP Cloud: Receivables, Customers, Collections, Billing
* Knowledge in capturing tax documents, integration with Syncro or EDICOM
* Understanding of Brazilian taxation applied to billing, accounts receivable
* Experience with Oracle localizations for Brazil (LACLS), report generation
* Proficiency in BIP, PL/SQL, Web Services (SOAP, REST), FBDI, ADFDi
* Clear communication skills in Portuguese, English
* Bachelor's degree in Accounting, Finance, IT, related field
What We Offer:
A dynamic work environment, opportunities for growth and development, and a competitive compensation package.