Job Title: Delivery Support Coordinator
We are seeking an organized and detail-oriented Delivery Support Coordinator to join our team. In this role, you will play a vital part in ensuring the smooth operation of our delivery services.
About the Role:
* Monitor ongoing deliveries to ensure timely and efficient delivery of packages
* Assist delivery drivers and shippers over the phone and live chat to resolve any issues that may arise
You will be working closely with our logistics team to optimize delivery routes and schedules, as well as providing exceptional customer service to our clients.
Requirements:
1. Proficiency in English
2. Ability to work based on Eastern US time zone (EDT)
3. Experience in logistics, courier operations, call center, or customer support
A successful candidate will have excellent communication skills, be able to multitask, and thrive in a fast-paced environment. If you're passionate about delivering exceptional customer experiences, we'd love to hear from you!