Unlock Your Career Potential in Digital Marketing
About the Role
We are seeking an experienced Account Manager to join our team. In this role, you will be responsible for managing client relationships, ensuring the successful execution of marketing campaigns, and providing exceptional support to clients.
Key Responsibilities:
* Liaise with teams and clients to maintain clear and consistent communication.
* Lead discussions on results, strategies, and tasks, conducting meetings in English to align with client expectations and campaign goals.
* Take charge of client satisfaction, working proactively to ensure their campaigns succeed beyond expectations.
* Provide essential support to media buyers, ensuring they have all necessary tools and resources for our clients' triumphs.
* Work on creating a good relationship with the clients in order to grow their portfolio with us via upsells.
* Ensure client's satisfaction so he keeps working with us.
Requirements:
* A Bachelor's degree in Marketing, Business Administration, or a related field.
* A deep understanding of digital marketing services, including SEO, PPC, social media, and content marketing.
* +1 years as an Account Manager in agencies demonstrating a track record of customer satisfaction and having experience working with at least 10 accounts.
* Exceptional interpersonal and relationship-building prowess, capable of fostering strong connections with clients and team members.
* Proficiency in multitasking and prioritizing in a fast-paced environment, ensuring all client needs are met timely.
* Problem-solving and negotiation skills.
* Fluency in English, capable of leading client meetings and discussions with ease.
Benefits:
* 100% remote work;
* Monthly performance-based bonus;
* Paid time off (2 weeks of annual vacation + holidays);
* Maternity leave (4 months) and paternity leave (3 weeks);
* Anniversary gift;
* Free English classes;
* Individual professional development program;
* Collaborative and innovative work environment.